USBy FAQ

Where can I find the USBy user manual
You can find the user manual at the following link : https://www.controllocasa.com/usby-manual

How to recognize if my device is a USBy v2 or USBy v3
1. Open the list of WiFi networks and select the network created by USBy (e.g. USBy_xxxxxx)
2. Open your Web Browser Explorer or Chrome and enter the following URL: 192.168.4.1/upload.html
If the version is 3.1.x or higher the version of your USBy is v3 otherwise it is v2

What to do to get the USBy ID
The USBy ID is returned at the end of the procedure “Connect USBy to the Router / Modem” in the User Manual

What to do if the installation procedure was successful but I do not receive the warnings
1. Verify that the alerts have not been moved to the Junk or Spam folders
2. If you are using an email address from the orange.fr or wanadoo.fr provider, we recommend that you change it to an address from another provider.

What to do if I get a lot of power / internet failure alerts
Connect the USBy device to the USB port of your Router / Modem or closer to your Router / Modem

What to do if the Router is replaced
Repeat only the procedure described in section “Connect USBy to the Router / Modem” without having to repeat the procedure described in section “Activate USBy

What to do if the Network Password is changed
Repeat only the procedure described in section “Connect USBy to the Router / Modem” without having to repeat the procedure described in section “Activate USBy

What to do if I need to change the email address
You can change the Password from the following link : https://controllocasa.com/riattivazione.html

What to do if I receive the following error codes when installing USBy: 2 and 0
1. Turn off USBy for about 10 seconds
2. Turn off your Router / Modem
3. Switch on USBy by connecting it preferably to the USB port of yours
Router / Modem or to the mains via a special adapter (e.g. adapters
used to charge mobile phones) near the Router / Modem (approx.1-3m)
4. Open the list of WiFi networks and select the network created by USBy (e.g. USBy_xxxxxx)
5. Open your Web Browser and enter the following URL : 192.168.4.1/reset.html
6. Disconnect the USBy device from the power outlet
7. Turn on your Router / Modem
8. Connect the USBy device to the power outlet
9. Repeat the procedure described in section 2.1.1 “Connect USBy to the Router / Modem”