Where can I find the USBy user manual
You can find the user manual at the following link : https://www.controllocasa.com/usby-manual
How to recognize if my device is a USBy v2 or USBy v3
1. Open the list of WiFi networks
2. If the network created by USBy contains the wording “v3” (eg USBy-V3_XXXXXX) then your USBy is v3
3. Otherwise select the network created by USBy (eg USBy_xxxxxx); Open your Web Browser and type the following command: 192.168.4.1/upload.html
4. If the version is 3.1.x or higher the version of your USBy is v3 otherwise it is v2
What to do to get the USBy ID
The USBy ID is returned at the end of the procedure “Connect USBy to the Router / Modem” in the User Manual
What to do if the installation procedure was successful but I do not receive the warnings
Verify that the alerts have not been moved to the Junk or Spam folders
What to do if I get a lot of power / internet failure alerts
Connect the USBy device closest to your Router / Modem (approx 1-3m) or to the USB port of your Router / Modem
What to do if the Router is replaced
Repeat only the procedure of “Connect USBy to the Router / Modem” without having to repeat the procedure “Register USBy”
What to do if the Network Password is changed
Repeat only the procedure described in section “Connect USBy to the Router / Modem” without having to repeat the procedure described in section “Register USBy”
What to do if I need to change the password
You can change the Password from the following link: https://controllocasa.com/riattivazione-en.html
Why after connecting to the USBy network does the WiFi networks icon show that there is no Internet access (sometimes with the “!” Symbol)?
After connecting to the network created by USBy, it is normal for the WiFi networks icon to show that there is no Internet access (sometimes with the “!” Symbol). In fact, you are currently connected to the local network created by USBy which, not yet connected with your Router / Modem, does not allow access to the Internet.
What to do if during the authentication phase on the website www.controllocasa.it using an iPhone with version 12.x or higher the error message “User does not exist” is displayed
In the event that, during the authentication phase on the website www.controllocasa.it using an iPhone with version 12.x or higher, the error message “User does not exist” is displayed, you must:
1. Select the Settings application on your iPhone => Safari => Advanced => Experimental Feature and disable the “Swap Processes on Cross-Site Navigation”
2. Try to access the website www.controllocasa.it using Safari again
What to do if the USBy device has WiFi connection problems with your Router / Modem
1. Turn off USBy for about 10 seconds
2. Turn off your Router / Modem
3. Turn on USBy by connecting it to the mains using a special adapter (eg adapters used to recharge mobile phones) near the Router / Modem (approx. 1-3m) or to the USB port of your Router / Modem
4. Open the list of WiFi networks and select the network created by USBy (eg USBy- V3_XXXXXX)
5. Open your Web Browser and enter the following URL 192.168.4.1/reset.html
6. At this point you will need to:
– Disconnect the USBy device from the power outlet
– Turn on your Router / Modem
– Connect the USBy device to the power outlet
– Repeat the procedure for Connecting USBy to the Router / Modem as described in paragraph 1.1.1. of the User Manual
What to do if I receive the following error codes when installing USBy: 2 and 0
1. Turn off USBy for about 10 seconds
2. Turn off your Router / Modem
3. Switch on USBy by connecting it preferably to the USB port of yours
Router / Modem or to the mains via a special adapter (e.g. adapters
used to charge mobile phones) near the Router / Modem (approx.1-3m)
4. Open the list of WiFi networks and select the network created by USBy (e.g. USBy_xxxxxx)
5. Open your Web Browser and enter the following URL : 192.168.4.1/reset.html
6. Disconnect the USBy device from the power outlet
7. Turn on your Router / Modem
8. Connect the USBy device to the power outlet
9. Repeat the procedure described in section 2.1.1 “Connect USBy to the Router / Modem”
